Enterprise-Grade Security & Governance
Customer Data Ownership
Your data is 100% owned by you. WiBiz never sells, monetizes, or claims rights over your customer data.
Controlled AI Decision Boundaries
AI agents operate within predefined rules and knowledge bases—no autonomous actions without your approval.
No Model Training on Your Data
Your conversations and business data are never used to train public AI models, ensuring total competitive privacy.
Secure Voice & Call Handling
Calls and recordings are securely transmitted, encrypted, and access-restricted according to role permissions.
Global Privacy & Compliance
Aligned with GDPR, EU-US Data Privacy Framework, and designed to support PDPA (Singapore) and similar regimes.
Human-in-the-Loop Overrides
Critical actions (payments, bookings, contract changes) can require human confirmation before execution.
Business Continuity & Recovery
Redundant infrastructure and automated failover ensure service continuity even during system-level incidents.
Data Portability & Export
Export contacts, conversations, and reports at any time in standard formats for continuity and compliance.
Role-Based Access Control
User access is strictly governed by roles and permissions, ensuring teams only see and manage what they are authorized to.
🧭 Security-First by Design: WiBiz is built on enterprise-grade infrastructure with security, privacy, and control embedded at every layer — from AI decisions to data storage to human access.